Refund Policy

At The Aussie Goods Store, we strive to provide our customers with the highest quality eco-friendly products. However, we understand that there may be instances where you need to return or exchange an item. This Refund Policy outlines our guidelines for returns and exchanges.

30-Day Return Policy: We offer a 30-day return policy for all eligible items. If 30 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.

Postage: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You will be responsible for paying for your own postage costs for returning your item. Postage costs are non-refundable.

How to Initiate a Return: To initiate a return, please contact our customer service team at [customer service email]. They will provide you with further instructions on how to return your item.

Refund Process: Once your return is received and inspected, we will